This privacy policy outlines how Aero Median Technologies Inc. (“Company,” “we,” “us,” or “our”) collects, processes, and shares your personal information when you engage with our services (“Services”). By using our Services, you agree to the collection and use of your data in accordance with this policy.
1. Collection of Personal Information
We collect personal information that you voluntarily provide when you interact with us. This can include:
• Personal details: such as your name, email address, phone number, and mailing address.
• Account information: such as usernames, passwords, and preferences.
• Payment information: such as billing addresses and credit card details, which are securely processed through Stripe (read their privacy policy here).
We also automatically collect technical information when you use our Services, such as:
• Device data: including your IP address, browser type, and operating system.
• Usage data: such as time spent on the site, pages visited, and any actions taken within the platform.
2. How We Use Your Information
We process your personal information for the following purposes:
• Service delivery: We use your information to fulfill any requests or services you engage with through our platform.
• Account management: To help create, manage, and secure your user account.
• Customer support: To respond to inquiries or support requests.
• Security and fraud prevention: To ensure the integrity and security of our platform and protect against unauthorized use.
• Legal compliance: To comply with legal obligations and respond to legal processes.
3. Legal Basis for Processing
Our legal bases for collecting and processing your data are as follows:
• Consent: We process your data when you’ve given us explicit permission (e.g., subscribing to a newsletter).
• Contractual obligation: Your data is processed to fulfill agreements, such as account creation or completing a transaction.
• Legal compliance: We may be required to process your data to comply with legal obligations.
• Legitimate interest: In some cases, we process your data based on our legitimate business interests, such as improving our Services.
4. Sharing of Personal Information
We only share your personal information in limited circumstances:
• Service providers: We work with trusted third parties, such as payment processors and hosting providers, to deliver our Services.
• Business transactions: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business assets.
• Legal compliance: We may share your information if required to do so by law or to respond to legal processes.
Our service providers are contractually obligated to handle your data securely and only as directed by us.
5. Data Retention and Deletion
We retain personal information for as long as it is necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Once we no longer need the data, we will either delete it or anonymize it so it cannot be linked back to you.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These tools help us understand how you interact with our Services, providing us with valuable insights to improve performance and user experience. You can manage your cookie preferences through your browser settings.
7. Security of Your Information
We implement a variety of security measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no system is 100% secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have certain rights under applicable privacy laws. These rights may include:
• Accessing your personal data
• Requesting the correction or deletion of your data
• Restricting or objecting to certain data processing activities
• Data portability
If you would like to exercise any of these rights, you can contact us at info@aeromedian.com. We will respond to your request in accordance with applicable data protection laws.
9. Managing Your Preferences
You can update your personal information or adjust your preferences by logging into your account settings. If you wish to unsubscribe from our communications, simply follow the instructions provided in our emails or contact us directly.
10. International Transfers
If you are accessing our Services from outside of Canada, please be aware that your data may be transferred to and processed in Canada or other countries where our service providers are located. These countries may have different privacy laws than those in your country.
11. Updates to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Last updated” date at the top of this policy indicates when it was last revised. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this privacy policy, or if you would like to exercise your data rights, please contact us at:
Aero Median Technologies Inc.
38 Kappele Ave, Toronto, Ontario, Canada
Email: info@aeromedian.com
